Non-Discrimination Policy

Non-Discrimination Policy and Complaint Procedures

This institution is operated under special use permit with the Tongass National Forest.

In accordance with Federal law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, this institution is prohibited from discriminating on the basis of race, color, national origin, sex, age, disability, and reprisal or retaliation for prior civil rights activity. (Not all prohibited bases apply to all programs.)

Persons with disabilities who require alternative means of communication for program information (e.g., Braille, large print, audiotape, American Sign Language, etc.) should contact the responsible State or local Agency that administers the program or USDA’s TARGET Center at (202) 720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information is also available in languages other than English.

To file a complaint alleging discrimination, complete the USDA Program Discrimination Complaint Form, AD-3027, found online at http://www.ascr.usda.gov/complaint_filing_cust.html, or at any USDA office or write a letter addressed to USDA and provided in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by: (1) mail: U.S. Department of Agriculture, Office of the Assistant Secretary for Civil Rights, 1400 Independence Avenue, SW, Washington, D.C. 20250-9410; (2) fax: (202) 690-7442; or (3) email: program.intake@usda.gov.

 

Essential Eligibility Criteria

Each participant must:

Be able to tolerate 40 degree water for 5 minutes or more and and bright sunlight for 14 hours.

Have ability to follow verbal and/or visual instructions independently or with the assistance of a companion.

Wear all protective equipment required/recommended by industry standards.

Be able to sit in the kayak and wear required gear without alteration.

Enter and exit the kayak independently or with the assistance of a companion.

Be able to sit in a confined position for up to 3 hours at a time.

Reveal to owner any health or special needs considerations prior to booking so that SWCK can make preparations and take precautions to ensure client safety. This includes, allergies, motion sickness, medications, physical or mental challenges that may influence or affect guide decision making prior to or while leading a trip.

Wear clothing appropriate to SE Alaska seasonal conditions as stated by SWCK.

Clients must be in reasonable physical condition, able to climb 2-3 flights of stairs without becoming winded or, for those who do not have use of their legs perform some other equal measurement of cardio fitness as determined by the owner.

People or parties wishing to rent kayaks must be able to adhere to all the criteria for guided tours as well as the following:

People or parties wishing to rent equipment must prove, through extensive interviews, their prior knowledge and use of equipment and provide detailed background of paddling in open water. Verification is determined by owner.

Renters must file a float plan with SWCK prior to arrival in Sitka .

Renters must carry all the same communication equipment as SWCK guide.

Renters must arrange adequate shore support either through SWCK or other verifiable entity.

Renters must be able to make conservative decisions regarding their own skill in relation to potentially changing conditions and act accordingly.